What Our Legal Terms Actually Cover
These terms apply the moment you open an account and remain in effect for as long as your account is active. Eligibility is determined by your location and the laws that apply there — if online gaming is not permitted under local law where you access
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our platform, these terms do not create a right to use the service. We collect and process personal data in connection with account registration, identity checks and payment activity. When you deposit through GCash, Maya or InstaPay, the transaction data tied to that transfer is stored
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as part of your account record. We do not sell that data to third parties. Cookies and device identifiers are used to keep your session active across our mobile browser and any saved shortcut you use for returning access. You can request a copy of the
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data we hold on your account by contacting support through the channels listed on this page. Account closure requests are processed manually and we aim to confirm within the timeframe stated in your closure request acknowledgement. Any dispute about a transaction — whether it involves a
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GCash deposit, a Maya withdrawal or an InstaPay transfer — should be raised through our support channel first. We will review the payment record and respond in writing before any escalation path is considered.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.